About Us


Pet and Country: a place for you and your pet

  •  Experts in Everything Pet
  •  100% Customer Satisfaction
  •  Fast Delivery

About Pet and Country

Pet & Country is the pet lifestyle department store of Christies Direct, with the huge success of our store we’ve decided to give the world a chance to treat themselves and their pet to the unique lifestyle products we supply. Pet & country is dedicated to resourcing the trendy lifestyle products we all love treating ourselves too.

Pet & Country is a sanctuary for pets and their owners; from shampoos, to the correct food diet, or a suitable collar and harness, there is a fantastic selection to choose from. For the pet owner, we stock a full range of high quality, fashionable clothing and gifts which takes inspiration from the great outdoors as well as the cat walk.

A reason that we have been so successful is because a large majority of the staff at Pet & Country are pet owners themselves. All products have to pass the rigorous test of, ‘would I want to buy that for my pet / how would that product withstand the rigorous country lifestyle?’ Another great reason people shop with us is Customer Service; with being a part of Christies Direct Ltd it means we are able to provide the best customer experience, our aim is always to satisfy you and the your pet.

Pet and Country Store

We are Authorised Stockists of All the Popular Pet Brands:

              

       

View our full range of brands >

Why Buy From Us?

 We Source the Best Products and the Widest Range

We stock one of the widest ranges of grooming products available anywhere and we are constantly developing and evaluating new products. We are constantly adding new ranges of products and our buyers are always searching for the best deals and promotions. We stand behind every product we sell and we guarantee 100% satisfaction. Our prices are always competitive and if you are looking for a bargain, then check out our clearance items.

 Fast Delivery

Delivery is FREE in the UK and Ireland for orders over £60!

Our 41,000 square foot warehouse, means that in most cases your item will be in stock. We aim to ship your order either on the same day, or on the next working day after we receive it. Every order is a priority order! Our whole order process is designed to get your order out the door and on its way to you in the shortest possible time so you aren’t left waiting. We aim to dispatch every in-stock order placed before 12pm that day (Mon-Fri). Once we have done our bit we hand your parcel over to our delivery partners and they do the rest.

 Best Service

We all know that sometimes things go wrong and if you have a problem, we’ll get it sorted. Whether it’s a late delivery, a damaged parcel, a broken product or if you want to have your order exchanged or refunded, we’ll be there to make it a very easy process. We always want you to be happy with your purchases and please let us know if you are not. We want you to be satisfied with the items you purchased from us, so please see our returns page for full details on our returns process.

 Friendly Advice

If you need extra information on any of our products, then contact us by email and we will get back to you as soon as possible with an answer. Remember, we sell all the ranges so you can be sure of impartial advice and getting the best products for your needs.

  30 Day Returns

In the unlikely event that you are dissatisfied with your purchase, please follow our simple returns procedure. Contact us within 30 days, giving details of the product and when purchased. All items must be unused and in a fit condition for resale.

If you have any other questions about our company, our products or our services, please don’t hesitate to contact us.